Title: Technical Program Manager / Grantmaking Operations
Location: New York, NY
Reports to: Senior Grantmaking Operations Officer
Status: Full time, exempt (minimum three days a week in person)
How to apply: Click here to apply and view the job description and the Grantmaking Operations Team Charter. The priority application deadline for this position is September 28. Please send a résumé and cover letter. Applications will be reviewed on a rolling basis until the position is filled.
The mission of the Doris Duke Foundation is to build a more creative, equitable and sustainable future. We work across three areas: arts and culture, nature, and health and well-being. The foundation operates five national programs as well as Duke Farms and Shangri La, two centers that serve the public directly. Our activities are guided by the will of Doris Duke, who endowed the foundation with financial assets that currently total more than $2 billion.
Position
The Grantmaking Operations Technical Program Manager is a new position that will play a key role in advancing the evolution of the Doris Duke Foundation’s grantmaking systems into a fully integrated, insight-generating and user-centered technology environment.
In this role, you will drive and execute the foundation’s grantmaking technology roadmap. You will ensure that our systems deliver payments and track compliance, surface knowledge, support collaboration, foster a positive grantee experience, and reflect our values of excellence, equity and imagination.
This is a strategic, systems-focused role that sits at the intersection of technology, philanthropy and organizational learning. Working closely with colleagues in Technology, Program, Influence and Marketing, Finance and Legal, the manager will ensure that grantmaking systems are aligned with institutional goals, interoperable across platforms and responsive to the evolving needs of both internal and external stakeholders. The role is hands-on and future-oriented, focused on both optimizing current systems and building toward a next-generation model of technology-enabled, insight-driven grantmaking.
Responsibilities
- Lead the evolution of grantmaking systems
- Own and implement the foundation’s grantmaking technology roadmap in partnership with the senior grantmaking operations officer and technology team.
- Serve as steward of system configuration and optimization, ensuring seamless interoperability while meeting programmatic, compliance and operational needs.
- Design insight-driven systems
- Build systems that give visibility to meaningful data across philanthropic activities—including grants, program-related investments and direct charitable initiatives.
- Illuminate partner networks, highlight emerging trends and embed strategic analysis capacity directly into system architecture.
- Translate insights into action
- Partner with Technology, Program, Influence and Marketing, Finance and Legal teams to turn data into actionable intelligence through tools, dashboards and workflows.
- Ensure insights inform decisions, drive impact, strengthen equity in practice and provide leadership with visibility into outcomes.
- Integrate modern technology and AI
- Implement automation, AI and external data integrations to streamline workflows, enhance efficiency and reduce administrative burden for all stakeholders.
- Foster collaboration and communicate impact
- Build systems that strengthen communication, enable knowledge exchange and foster coordinated action across departments.
- Partner with Influence and Marketing to develop data storytelling tools that demonstrate impact to external audiences.
- Promote transparency, responsiveness and clarity
- Design systems grounded in values of openness, consistency and respect to foster trust and a sense of shared purpose among stakeholders.
Qualifications
- Proven process manager with a track record of designing, optimizing and sustaining organizational systems.
- Strong stakeholder management skills and a service-oriented mindset.
- Excellent written and verbal communication skills.
- Experience administering and optimizing technology platforms (e.g., grants management, CRM, ERP).
- Comfort with change management, user training and system adaptation.
- Detail-oriented with strong data integrity and compliance focus.
- Demonstrated experience with data analysis, research or analytics.
- Ability to use data tools and emerging tech, including generative AI, to inform decisions.
- Bachelor’s degree or equivalent professional experience.
We recognize that not every candidate will meet every qualification listed. If you are passionate about our mission and believe you have the skills and experience to perform the essential functions of this role, we encourage you to apply.
Compensation and Benefits
- Anticipated salary range is $112,000 to $140,000. Final offer will depend on experience.
- Industry-leading benefits, including a 15% employer contribution to 401(k), comprehensive health insurance, four weeks of paid vacation with additional time off and matching gift benefits of up to $20,000 per year—all designed to support employees’ well-being, productivity and engagement.
- A values-driven culture rooted in integrity, excellence, collaboration, openness and imagination, and diversity, equity and inclusion.
Our Values
The following values underpin everything we do in pursuit of our mission across the Doris Duke Foundation:
- Integrity: We must be honest and ethical in all that we undertake.
- Excellence: We insist on the highest standards of performance in fulfilling our mission.
- Openness and imagination: We value creativity and responsiveness to diverse perspectives.
- Collaboration: We promote trust, honesty and respect within our organization.
- Diversity, equity and inclusion: We commit to fostering a diverse and inclusive workplace.
The Doris Duke Foundation is committed to inclusive hiring and equal employment opportunity. If a reasonable accommodation in the job application process is needed, please contact us here.