FAQs

To access your existing Grantee Portal account, please visit:
dorisduke.givingdata.com/portal/login.

We recommend bookmarking this link for easy access. You may also find our Grantee Portal Guide helpful for step-by-step instructions on navigating the portal.

Need a Portal Account?

If you do not yet have a Grantee Portal account, you won't be able to create one directly from the login page. Please ask your organization’s designated contact to email our Grants Management team at grants@dorisduke.org with the following information:

• Full name, title, and email address
• Your organization’s name
• The request ID and/or grant number (if available)

Once received, our team will create an account for you and provide next steps.

To reset your password:

1. Visit the Grantee Portal login page.
2. Click on “Forgot your Password?”
3. Enter the email address associated with your Grantee Portal account.
4. Click “Send Link.”

You will receive an email with a secure link to reset your password. Click the link in the email, follow the instructions to create a new password, and then log in using your updated credentials.

Tip: If you don’t see the email within a few minutes, be sure to check your spam or junk folder.

If you're having trouble resetting your Grantee Portal password, here are a few steps you can take:

If you didn’t receive the password reset email:

1. Check your spam or junk mail folder.
2. Ensure that the GivingDatasystem email address (noreply@givingdata.com) is added to your safe senders list (especially if you use services like Outlook or Gmail).
3. Confirm with your IT team that emails from GivingData are not being quarantined or blocked by your organization's email security software.

If you received the reset email but still can’t log in:

1. Clear your browser’s cache and cookies (Chrome, Safari, Firefox, Edge, DuckDuckGo, etc.).
2. Completely close your browser.
3. Reopen your browser and start a new session using the link provided in the password reset email.

Still having trouble?

If you’re continuing to experience issues—whether you're not receiving the email or can’t complete the reset—please reach out to our Grants Management team at grants@dorisduke.org. We’re happy to assist you.

If you've made several unsuccessful login attempts, your Grantee Portal account may be temporarily locked for security reasons.

Don’t worry, your account will automatically unlock after 30 minutes.
Once unlocked, you can try logging in again or reset your password if needed.

Need help right away?

If you're still unable to access your account or prefer not to wait, please contact our Grants Management team: grants@dorisduke.org.

We’re here to help you regain access as quickly as possible.

Yes. If additional staff from your organization need access to an invited application or report form in the Grantee Portal, please contact Grants Management at: grants@dorisduke.org.

In your email, include the following details:

• Your organization’s name
• Request ID and grant number (if available)
• Full name, title, and email address of the colleague you’d like to invite
• The specific form they need to access

Once received, our staff will send an invitation email to the designated contact. If they do not already have a DDF Grantee Portal account, the email will prompt them to activate one via a secure link. We're happy to create additional accounts as needed, so please avoid sharing login credentials or repurposing accounts that belonged to former staff members.

The Grantee Portal may not display your organization’s full grant history with the Doris Duke Foundation. For a grant record to appear in your portal account, the grant must be linked to a Grantee Portal application or report form, and your individual user account must have permission to access that record.

Please note: In 2021, DDF transitioned to a new Grantee Portal. As a result, grants awarded before the transition may not be visible in the current system.

If you believe a recent grant should be visible but is missing from your account, please reach out to Grants Management at grants@dorisduke.org for assistance.

To update your organization’s contact list in the Grantee Portal, please email Grants Management at grants@dorisduke.org. Be sure to include:

• Your organization’s name
• Request ID and grant number (if available)
• Full name, title, and email address of the colleague(s) you’d like to add
• Whether each person needs access to the Grantee Portal
• A list of any users who should be removed or deactivated

Grants Management will ensure that your organization’s contacts are updated appropriately.

When seeking Grantee Portal assistance from the DDF Grants Management team, it is helpful to provide your Request ID. The Request ID can be found in the Grantee Portal in different locations, depending on the status of your grant request.

For approved grants, the Request ID can be found on the Active Grants tab beside your grant’s title. For pending grant requests, the Request ID can be found on the Active Applications tab beside your application’s title.

Your grant agreement is not saved in the Grantee Portal. You may email the Grants Management team at grants@dorisduke.org to request a copy. In your email, please include your organization name and grant number or Request ID. Please let us know the reason for the request and if there have been any staff changes since the grant agreement was signed.

Yes. The Doris Duke Foundation typically requires annual grant reports, which may include a written narrative, financial documentation, and/or an oral progress report. Your specific reporting requirements and deadlines are outlined in your grant agreement.

Grantee Portal users assigned to the grant will receive a system notification approximately 60 days before the report due date. This notification will include a link to access the report in the Grantee Portal. Reports should be submitted through the Grantee Portal only; email submissions are not accepted unless specifically requested or in exceptional cases such as correcting a missing attachment after submission.

To access your reports:

1. Log in to your Grantee Portal account.
2. Click on the View Active Grants tab.
3. Select View Grant Details for the relevant grant.
4. Go to the Reports tab to see upcoming and past reports, along with their due dates.

For step-by-step instructions, reference this guide.

Upcoming reports are made visible in the portal shortly after grant approval to allow for early review of required questions and attachments. However, these forms are read-only until the report becomes active.

Reports become editable 60 days before the due date. At that point, you can complete and submit them through the portal.

If you need access to begin working on a report earlier than the 60-day window, please contact Grants Management at grants@dorisduke.org to request early access.

The report form will remain open even after the assigned due date. However, if you expect your report to be more than 10 days late, please let the Grants Management team know when you expect to submit your report by emailing grants@dorisduke.org.

Through the Grantee Portal you can print your report form or print to Save as PDF before or after it is submitted. Navigate to the Active Grants tab in the Grantee Portal, then click “View Grant Details“ beside your grant. Next, click on the Reports tab, located under your grant details. Here you will find your assigned reports, where you can click “View/Print Report.“ If the report has already been submitted you can select whether or not to include your submitted responses.

No, you may complete your report over several days or weeks. The form will auto-save every minute so you do not lose your work.

If you’ve already submitted your report through the Grantee Portal and would like to submit a new or different document attachment, please email us at grants@dorisduke.org with the document attached. If you want to make multiple changes to your submitted report, our team may move the report back to “In Progress” and allow you to edit and resubmit the form.

We strive to make subsequent grant payments as close to the anticipated payment date as possible, which is typically about one month after report submission. Anticipated grant payment dates can be found in your grant agreement or on the Active Grant page in the Grantee Portal. If you have questions or concerns, contact us at grants@dorisduke.org.

Grantees will receive grant payments via electronic funds transfer (EFT). For new grantees, DDF will send a bank information form via Docusign around the time the grant agreement is sent for signature. DDF will also follow up with a phone call to confirm the account information. For multiyear grants and existing grantees, bank information will be confirmed by email prior to each payment.

If your banking information has recently changed, please alert the DDF grants team by emailing grants@dorisduke.org. Upon receipt of your email, the DDF team will send a new electronic funds transfer form via Docusign to your organization’s financial contact. Once submitted, the DDF grants team will call to confirm banking details.

Grants Management will confirm banking informationvia email before each payment is released. Bank confirmation is requested in the report approval email sent via the portal.

Login to your Grantee Portal account, click on the Active Grants tab, and click View Grant Details. The Payments tab shows amounts and schedules.

Please request a budget modification approval in an email to the associated program listed on your grant agreement and cc grants@dorisduke.org.

Unless specified in your grant agreement, a press release is neither required nor expected. Contact DDF’s Influence & Marketing Department with questions: comms@dorisduke.org.

All communications related to your grant—including requests to use the Doris Duke Foundation (DDF) logo or to mention DDF in press releases, publications, social media posts, or other public announcements—should be directed to the Influence & Marketing Department at comms@dorisduke.org.

DDF requires at least three business days to review and approve any public-facing materials that reference the foundation. Please submit a draft of your proposed communication for approval within this timeframe.

For specific guidelines, including acknowledgment language or logo usage, please refer to the Acknowledgement and Publicity, Announcement and Promotion sections of your grant agreement.

The Doris Duke Foundation may approve a no-cost extension (NCE) if funds are expected to remain at the end of the grant term and additional time is needed to complete grant activities. In most cases, the NCE process is integrated into your reporting requirements and is due two months before the grant end date.

How to Request an NCE

If you do not see an NCE form available in your Grantee Portal account, you may initiate a request by emailing your assigned program staff with the following information:

• A brief explanation of why the extension is needed and what work will continue
• The estimated amount of DDF grant funds remaining
• Your proposed new grant end date

What Happens Next

If a substantial portion of the grant funds remains unspent, you may be asked to submit an updated narrative and budget for the extension period through the Grantee Portal.

After reviewing your request, your program officer will initiate the extension process. Once approved, DDF’s Grants Management team will send you a formal notification confirming the extension.

If you need to request changes to your grant, please contact your program officer directly. Certain types of modifications require approval in advance.

Examples of grant modifications that may require approval include:

• Significant budget reallocations (please include a revised budget, if applicable)
• Changes to the grant timeline
• Major adjustments to the original project scope or proposal
• Changes in key project personnel
• Revisions to the payment or reporting schedule

If the modification is approved, our Grants Management team will follow up with either:

• An email requesting written confirmation of the approved changes, or
• A formal amendment to the grant agreement for signature

While DDF cannot guarantee renewals, we are open to discussing the possibility of continued support. If you are interested in renewal funding, please reach out to your program officer approximately four months before your current grant term ends to begin the conversation.

Unless otherwise requested, please hold on to documents such as photos, quotes or other updates and submit them with your next scheduled grant report. However, if you have timely, extraordinary or mission-aligned news, you are welcome to share it with your program officer via email during the grant period.

Very few grants result from unsolicited letters of inquiry, but foundation staff do review unsolicited applications from U.S.-based nonprofit organizations to see if there is a possible fit with DDF's program goals and strategies and to identify potential funding opportunities.

Prior to submitting an unsolicited letter of inquiry, interested applicants are strongly encouraged to review the relevant National Program webpage within DDF's website to determine the potential fit of their project. More about the letter of inquiry process may be found here.

Due to the volume of inquiries, foundation staff regrettably do not have the capacity to meet with every mission-aligned organization in our network.

The letter of inquiry application takes only a few minutes to complete. The foundation aims to respond to each letter of inquiry within two months from the date of submission.

We’re not able to match you with a fiscal sponsor, but here’s a helpful resource to learn more about fiscal sponsorships and how to find one.

Only nonprofit public charitable organizations that are tax-exempt under Section 501(c)(3) of the United States Internal Revenue Code are eligible to apply. DDF does not consider equivalency determination for non-U.S. organizations.